Estate planning attorneys today know that client intake can be one of the most time-consuming, error-prone parts of the practice. That is why firms are increasingly scouting the best technology on the market to help streamline this process. Two of the most widely discussed platforms in this space are Eternal Pro and DecisionVault.
However, these are now table stakes for estate planning tech. What ultimately matters is how much these tech providers protect client data, elevate user experience, and support every type of asset. Now, let us look at where these two platforms diverge.
Simple, intuitive interface designed for estate planning attorneys and clients. Adding contacts and assets is quick and painless.
Interface described as "clumsy" and less user-friendly. Requires more client handholding.
"Navigating through the various sections and options could be made easier, as it sometimes feels a bit clunky."
Why this matters: A cleaner UI means smoother intake and less frustration.
Supports both traditional and digital assets: real estate, bank accounts, crypto wallets, utilities, debts, social media.
Traditional asset intake. Limited digital assets.
Why this matters: Clients digital lives are expanding. Eternal Pro ensures no asset is overlooked.
Provides distributed cold storage for asset instructions, credentials, and keys - encrypted and isolated until retrieval.
Basic encrypted cloud storage.
Why this matters: Once data is collected, it needs to be protected -- for decades. Eternal Pro cold storage builds confidence.
Offers built-in emergency access tools, including the Eternal Life Card.
No equivalent tools.
Why this matters: Eternal Pro delivers a practical solution with its Eternal Life Card, eliminating the need for third-party tools like DocuBank.
Unlimited clients and matters for every pricing tier.
Charges per matter, leading to unpredictable invoices.
Why this matters: Eternal Pro flat-rate pricing allows firms to scale without hidden costs.
Spanish. Full Spanish (es-MX) client experience. Your firm sets the default language and each client can switch at any time.
Canada. Canadian edition with data at rest in AWS Canada (Central), set up automatically for Canadian firms. Canadian terminology throughout. See the Canada-Specific Terms.
Spanish. English only. Firms can enter Spanish questions, but the interface stays English.
Canada. US-hosted. No Canadian data residency and no localization.
Why this matters: Eternal Pro handles the language, the legal terminology, and where the data physically lives.
| Feature | Eternal Pro | DecisionVault |
|---|---|---|
| Client Portal for Ongoing Updates | Yes | No |
| Dynamic Form Builder | Yes | Yes |
| Ready to use Intake | Yes | Yes |
| Centralized Collaboration | Yes | Yes |
| Data Storage & Retrieval | Distributed Cold Storage | Basic Cloud Storage |
| Traditional Asset Coverage | Yes | Yes |
| Digital Asset Coverage | Yes | No |
| Emergency Access Tools | Yes | No |
| Integrations | Yes | Yes |
| User Integrations | 1Password, Chrome, Safari, & more | No |
| AI Capabilities | Claude Integration, MCP-based configuration | No |
| Spanish Language Interface | Yes Full client experience | No English only |
| Canadian Data Residency | Yes AWS Canada (Central) | No US hosted |
| Pricing Model | Flat rate, unlimited clients | Pay-per-matter |
Estate planning is evolving, and practitioners deserve technology that evolves with them. If your firm just needs basic intake, both platforms deliver. But if you want industry-leading security, full asset coverage, and predictable pricing, Eternal Pro is the clear choice.
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