Estate planning attorneys today know that client intake can be one of the most time-consuming, error-prone parts of the practice. That’s why firms are increasingly scouting the best technology on the market to help streamline this process. Two of the most widely discussed platforms in this space are Eternal Pro and DecisionVault.
However, these are now table stakes for estate planning tech. What ultimately matters is how much these tech providers protect client data, elevate user experience, and support every type of asset. Now, let’s look at where these two platforms diverge.
Simple, intuitive interface designed for estate planning attorneys and clients. Adding contacts and assets is quick and painless.
Interface described as “clumsy” and less user-friendly. Requires more client handholding.
“Although [DecisionVault] is functional, the interface could be more aesthetically pleasing and easier to navigate.”
Why this matters: A cleaner UI means smoother intake and less frustration.
Supports both traditional and digital assets: real estate, bank accounts, crypto wallets, utilities, debts, social media.
Traditional asset intake. Limited digital assets.
Why this matters: Clients’ digital lives are expanding. Eternal Pro ensures no asset is overlooked.
Provides distributed cold storage for asset instructions, credentials, and keys — encrypted and isolated until retrieval.
Basic encrypted cloud storage.
Why this matters: Once data is collected, it needs to be protected -- for decades. Eternal Pro’s cold storage builds confidence.
Offers built-in emergency access tools, including the Eternal Life Card.
No equivalent tools.
Why this matters: Eternal Pro delivers a practical solution with its Eternal Life Card, eliminating the need for third-party tools like DocuBank.
Unlimited clients and matters for every pricing tier.
Charges per matter, leading to unpredictable invoices.
Why this matters: Eternal Pro’s flat-rate pricing allows firms to scale without hidden costs.
| Feature | Eternal Pro | DecisionVault |
|---|---|---|
| Client Portal for Ongoing Updates | ✅ | ❌ |
| Dynamic Form Builder | ✅ | ✅ |
| Ready to use Intake | ✅ | ✅ |
| Centralized Collaboration | ✅ | ✅ |
| Data Storage & Retrieval | Distributed Cold Storage | Basic Cloud Storage |
| Traditional Asset Coverage | ✅ | ✅ |
| Digital Asset Coverage | ✅ | ❌ |
| Emergency Access Tools | ✅ | ❌ |
| Integrations | 8am MyCase, Claude, Clio, Lawmatics, WealthCounsel, & more | 8am MyCase, Clio, Lawmatics, WealthCounsel, & more |
| User Integrations | 1Password, Chrome, Safari, & more | ❌ |
| Pricing Model | Flat rate, unlimited clients | Pay-per-matter |
Estate planning is evolving, and practitioners deserve technology that evolves with them. If your firm just needs basic intake, both platforms deliver. But if you want industry-leading security, full asset coverage, and predictable pricing, Eternal Pro is the clear choice.
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